本文作者:qiaoqingyi

客户开发信模板(客户开发怎么写)

qiaoqingyi 2023-03-28 591

本篇文章给大家谈谈客户开发信模板,以及客户开发怎么写对应的知识点,希望对各位有所帮助,不要忘了收藏本站喔。

本文目录一览:

针对已经有同类产品的客户开发信怎么写

下面是别人写的模板,您可以参考一下:

Hi John,

Good morning!

We are a candidate vendor for XXX

company, currently we are serving XXXX,XXXX customers

(先给2个大客户的名字,最好是同目标客户时同类的。). We have passed ISO9001, and our products has

passed UPC certificate. We are very confident that you can rely on us

as a capable vendor.

I am writing to introduce a new product to

you. This product is targeting 20-29 years’ lady. The sales in XXX

market have proven to be very successful. Within only 2 months, the

sales have reached 100000 units. I noticed from your web site, that

20-29 years’ lady is one of your major clientele, so introduction of

product XXX should be a big sales hit for you.

BTW, we have the samples ready. Do you want to evaluate this new product XXXX?

Best regards,

XXXXX

还有,肯为旎邮件DIY网站还有类似的模板,它们都是图文并茂的HTML邮件,您也可以参考一下。

外贸开发信十大模版

外贸开发信是每一个外贸人都绕不过去的事物。虽然开发信的回复率受很多因素的影响,但是回复高的开发信总有可圈可点的内容。

很多外贸人会注重使用“模板”,其实完全没有必要。

根据公司的产品、客户的情况,自己写出的开发信,才是最好的。同时真正优质的外贸开发信可以持续给外贸人带来非常丰厚的回报。

因此,针对开发信的撰写,外贸人应该好好下一番功夫。

下面我们就来说说开发信的写作技巧与案例~

开发信写作注意点

1. 邮件的标题

2. 3C原则(Clarity、Conciseness、Courtesy)

3. 目标导向

4. 注重细节

邮件写作案例

这是一个美国客户,询问了我们一款电竞椅的价格。我们的业务员报价之后,客户没有反应,跟踪了几次依然没有回应。忽然有一天,客户问我们的工厂是不是在安吉,得到我们的确定后他说要来工厂参观拜访。

见面后,客户在工厂看了一番,没有留下名片就走了。客户回去后依旧没有任何动静,也不与业务员联系。

相信这样的场景很多外贸人都经历过。

经过各方面考量,我们还是决定继续跟踪这位客户。通过对客户进行背景调查后,我们了解到了客户的相关信息。同时我们也需要考虑到美国的实际情况。

以上述信息作为切入点,我们又给客户发了一封邮件,这次我们收到了回复。

Hi XX,

Hope this email finds you well.

Concerning the issue of that we export from other country to USA, we are still working on it with Haiti and Dominica free trade zone, the strategy way is ok, but we need confirm the details and make sure get the exact cost from China to their places.

We will have the full information at the end of this month, I will update to you in time. (客户回复:OK let me know what you find out, the only problem I see that is I am sure you know those are 2 countries WITHOUT any factories making anything related to furniture, so even if you can do the paperwork change, I believe that will NOT be accepted by USA customs, they know those are very poor small islands with no factories.)

By the way, the trade war may be stopped soon, we need to make some purchase plan in advance, otherwise every customer will place the orders in the same time, the factory will be very busy and postpone the delivery time too.(客户回复:I understand, but now we buy from 3 other gaming chair factories, so we do not need any new chairs, until after CNY, since we order a lot of stock to arrive before 12/31/2018.)

Have a nice day!

Best Regards Wishes

Ivan

从客户的回复中,可以提炼出三点:他与三家工厂在合作;现在不是他的采购期;2018年12月底之前他不需要电竞椅。

虽然没有成功签单,但是这封邮件也达到了想要的结果。我们收到了客户的回复并且知道了客户目前的情况,以及他的采购周期和时间。接下来就需要根据他给出的时间在合适的时候加强联系。

总而言之,在开发海外客户的过程中,写好开发信很重要。

当你的邮件内容严谨而礼貌,并且戳中了客户的点,与他们的想法或者顾虑相切合,你就有很大机率引起客户的关注,从而获得回复。一旦与客户建立相对稳定的联系,订单指日可待!

客户必回复的外贸开发信到底怎么写怎么发?(内附模板)

主动开发客户自然少不了开发信,它是每一个外贸人必备的专业技能。总有很多新人抱怨,开发信太难了:英语不好,不知道怎么写?好不容易写完了,发出去就石沉大海了;也有的报完价就彻底没音儿了;还有的甚至群发太多直接被封号了......

所以,一封客户必回的开发信到底要怎么写?怎么发送?本篇文章汇总了关于开发信的所有问题,收藏这一篇就够了!感兴趣的继续往下阅读

传统开发信还有用吗

开发信简单来说就是外贸业务员把自己公司的产品、服务、优势等通过邮件、信函发送给潜在的国外客户,希望建立业务合作关系。

一封好的开发信从标题到内容,再到署名都是有讲究的,都应该充满了“诱饵”,引鱼儿上钩。

写一封好的开发信是个不小的学问,但是开发信已经发展了这么多年,有很多人都还停留在10年前的开发信思路,口口声声叫嚷着开发信已经没用了!

到底是真的没用了,还是你没有真正利用好它?

事实上,当你找到真正的客户,对方又有需求的时候,就算一封平淡无奇的开发信,只要避开一些spam trigger words,回复率根本不是问题。

决定开发信效果的只有几个因素:

保证对方能收到,发给对的人,对方对你感兴趣,对方有需求。

1)保证对方能收到 (避开spam trigger words),

2)发给对的人 (发之前做客户调查分析),

3)对方对你感兴趣 (根据你对客户的了解,在开发信中合理巧妙地使用掌握的信息)

4)对方有需求增加供应商或比较价格 (时机和运气)

如何获取目标客客户邮箱

对于老客户来说,由于之前已经在我们公司下过单,那么他们肯定会留下他们的联系的方式,那么我们自然就可以通过老客户留下的联系方式,从而找到他们的电子邮箱了。

然而,并不是所有的外贸人都有这么幸运,如果是面对完全陌生的客户,我们要如何获取他们的电子邮箱呢?

第一:我们可以利用第三方网站进行获取。通常如果一家企业比较注重网络宣传这一块的话,他们往往会将公司的信息放到某些大型平台上(B2B平台、社媒、官网等),因此利用第三方网站进行电子邮箱的获取,也算是一个不错的选择了。

第二:展会信息收集。展会作为比较悠久的营销方式,自然参展的企业也比较多,因此我们可以对与我们相关的展会进行信息的收集,以此来获取客户的联系方式。

第三:在搜索引擎上通过关键词进行搜索。这也是比较常见的获取客户联系方式的手段了。一般的企业要想进行相关的宣传,肯定少不了搜索引擎的参与,因此通过关键字,我们就能在搜索引擎上找到我们想要的资源。

第四:利用海关数据深度挖掘,比如通过公司名称、网址及社媒号都可直接挖掘客户的精准邮箱,方便快捷,实用高效。

如何写一封高质量开发信

01 让开发信的第一句就跟对方有关

开发信的第一句话是邮件中非常重要的部分,无论你写的是什么,都要让第一句话跟收件人有关系,比如下面这些例子:

I saw your post about _____

I noticed you manage _____

Congratulations on _____

Great insights on _____

I’m inspired by the work you’ve done on _____

最好的方法是马上勾住你的收件人,并让他们知道你已经做过功课了(客户背景调查)。

02 找到一个不常见的共同点

人们都希望与那些跟自己态度、价值观和喜好相同的人相处。

这就是相似吸引力效应(Similarity-Attraction Effect:物以类聚,人以群分的说法,是人际吸引的一种情况,大致上是指由于觉得彼此相似,所以相互喜欢。)

03 提及双方的共同联系人

每10个人中就有9个人相信熟人推荐,所以提及你们的共同联系人可以改变潜在客户对你的看法

你可以在LinkedIn上找到一个共同的联系人,具体操作是:去到潜在客户个人资料中的”Highlights”部分,查看你们有无共同的联系人。

让你的收件人知道这个共同联系人,并包括你如何认识这个人和一些积极的细节。

04 征求意见

让对方知道你很重视他们的意见,是在邮件中介绍自己之前与人沟通的好方法,那是因为人们都喜欢谈论自己(我们每天大约有40%的时间都在谈论自己)。

设置舞台:给你的收件人一点时间,让他们换位思考,接受你的要求

给出一个理由:我们渴望解释,需要知道为什么要我们去做某件事

提供一个逃避条款:当你给别人一条出路时,你会使他们答应的机会增加一倍。

05 祝贺/奉承对方

奉承会给你和你的公司留下正面印象。保持对他们公司动态的关注,这样你就可以成为第一个祝贺他们的人。

一项研究表明:不真诚的奉承和真诚的奉承同样有效。所以,即使你的收件人知道你别有用心,他们也会对你有好感。

看看他们在LinkedIn上的个人/职业成就,比如:最近的升职/职位变动、工作周年纪念日、发表的文章等。

06 慷慨地提供价值

如果你帮助别人推进他们的目标,他们会觉得有义务来回报你。这就是”互惠规则”,因为人们觉得有义务回报慷慨的行为(即使他们一开始并没有被那样要求)。

找到或制作一个能帮助到收件人的高价值内容;

在你的开发信中加入这个内容的链接,并预先解释这个内容将如何为收件人提供价值;

主动向对方介绍这个对他们有利的内容。

请记住:在你向收件人索取任何东西之前,先尝试提供价值。 07 使用专业的群发系统 群发时,最怕的就是被标记为垃圾邮件,不仅到不了客户手里,严重情况下还有可能被封号,尤其是邮件越大,国际反垃圾邮件联盟将其标记为垃圾邮件的概率就越高!

附赠不同国家开发信模板

一.北美国家(美国、加拿大、墨西哥等)

要点:

1、开门见山 认真2、时间概念3、简单4、PayPal5、企业邮箱 not 免费邮箱6、We not I

Hi Mr XX,

Good Day!

QUALITY IS OUR CULTURE

ABC Co.Ltd.(one of the grey hair for LED more than 16 years. Our core competencies is A and B,our market is USA. Our sales pitch is WITH US YOUR MONEY IN SAFE YOUR BUSINESS IN SAFE.

Hopefully to be (your honest dealer and trustworthy supplier in China)

Blow is some of our best seller M/N 产品 for your reference. We can accept payment by PAYPAL ( The easy way to pay money for American customers)

Pls don't hesitate to contact me anytime.

二.欧洲国家(英、法、德、意等)

要点:

1、追求质量2、时间很重要3、安全感4、证书和售后服务

Hi XXXX,

ABC Co., Ltd. is LED Business Model in China. We had the honor to serve the 2nd big distributor/XXX 公司 in UK; XX 公司 in USA; XXX 公司 in Dubai; All our items are coming with certification and we have special team work for after sales service. We are ready for signing contract with you in case you need it, as honest dealer we never crook our customers.(安全感)

(TIME IS GOLD) for you and for us. So we have professional production line and staff who are making nice quality in short time. (质量,时间)

Below/Attachment is new items and some information about our best seller, our factory and certificate, hope we can have long term business with you in near future.

三.中东国家(沙特、阿联酋、埃及等)

要点:

1、喜欢大写+简单英文2、喜欢细节详尽的邮件3、细节介绍公司和产品4、最好有产品图片与规格5、价格低6、慢热型7、品牌

Dear XXX,

BEFORE READING MY EMAIL, PLS BE SURE THAT AM REALLY HOPE WE CAN BE FRIENDS EVEN WE DO NOT HAVE ANY BUSINES. ( 用一种 舒缓感觉拉近客户间的距离 ) We ABC Silicone 10 years Professional with Middle EAST Market, We Have served many of biggest company around the world such as A 公司, B 公司, C 公司 etc.(客户鉴证显示公司实力和产品质量)and we are top in condensation and addition cured silicone filed.

We trust you will like our quality and our service. We can offer you very perfect price with very nice quality. And also we can sign contract with you to be more safe. And we can full refund money back to you if there is any quality problem.

We trust that with us your money will be in safe and your business will be in safe. As quality is our culture, so hope you give us a chance to serve you and we believe that you will be happy with us. I send you some of our best seller data sheet. Pls check it as follows---

Contact me if you need any help in China, and pls remember I am really hope we can be good friends even you don 't do business with us, pls remember this is .

4.南美(巴西、阿根廷、哥伦比亚等)

要点:

1、单词要简单易懂2、喜欢提问的方式3、喜欢免费的样品4、喜欢OEM

Hi, Dear xxx,

Are you interested in saving some money? Are you interesting in good quality with nice price? And are you interested in small order with fast delivery?(提问的方式投其所好)

So pls let you know we can offer all these for you, ABC Silicone is the TOP rtv liquid silicone factory in China more than 10 years. Below is our best seller, pls check it. Any interested, more information FREE SAMPLE(免费样品投其所好)will be provided for your reference.

Hope to hear from you soon. Good Business Start Here!!

5.大洋洲国家(澳大利亚、新西兰等)

要点:

1、认真爽快,乐于交友,对陌生人也经常一见如故。2、价格:运抵澳大利亚并已完税的产品价格应比当地生产 的同类产品或其它来源的产品价格低。3、可靠性:供货商必须能长期保证产品的质量,交货及时并保持联络。4、灵活性:供货商能接受小批量订货。

Dear Mr. XXX,

It's really my pleasure to write this email and I hope even we don't do business we can be good friend, as we realty like Australian people so much, as you are very nice, friendly and honest in your life and business, so hope we can be friend, my name is from ABC Silicone, RTV Liquid silicone professional manufacture in China. And we got your information from Alibaba.

We trust that our quality and price will give you an edge over your competitors, So hope we can have long term business with you. Below is the our best seller RTV-123, pls check it hope you like any of them, and feel free to contact me if there is any help I can do for you here in China as really hope we can be friend even without business.

Hope to hear from you soon.

外贸邮件范文?

邮件是外贸人与客户沟通的常用方式,那么如何使用邮件从0到1的开发大客户呢?

先来看下面这封开发邮件,也许你也正在套用着相同或者相似的模版,赶紧刹车,别犹豫!

Hello Mr. Jame White

How are you? (分析:“How are you?”的使用本身是没有问题的。虽然我们从小学就学习这样的问候方式,但是这句话在很多国家并不太常用。)

We know your company from the internet and we know that your market is in the LED lighting field in Poland. (分析:本句想表达的逻辑没有问题,但是写法和语法欠妥。“from the internet”会给人不尊重和被骚扰的感觉,可以改为具体的询盘。)

We would like to take this opportunity to introduce our company and products, this is Alice from ABC company, we are one of the largest manufacturer in this field in China, I hope to cooperate with your company. (分析:本句话的句式非常普遍,表达的内容也很笼统。如果公司真的是行业领军企业,可以使用一些实际的数据去证明。)

Please allow me to introduce our products to you, we have many items such as LED lamps, outdoors and indoors bulbs and LED strip. We have much experience in this field. I will give you more details about our products if you are interested in them. (分析:比较空泛的描述,给客户带来的感受不强烈。这部分可以考虑使用具体的数字来表达。)

We will offer you the best price and quality, please go to our website for more details, www.***.com (分析:第一次发邮件最好不要加上网址,防止被系统当成垃圾邮件拦截。)

Can you introduce your company to us, or your target products market, thank you. (分析:这句话不太妥当。第一次邮件客户没有义务也不会很愿意回答你的问题)

We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future. (分析:本句较为空泛,没有实际的含义。)

Best Regards

Alice (分析:签名缺少内容。)

对于邮件内容,文中已经给出了一些分析。

虽然这封邮件在语法和句式上没有什么问题,并且在前几年可能可以被奉为“开发信经典模板”,但是如今这样毫无亮点的写法已经远远不能吸引现在的客户,邮件发出去后也不会有好的效果。

我们再来看看根据分析修改后的邮件:

Dear Jame

Hoping this email finds you well. (非常地道的美式问候语。)

We know your company is in the LED market from our customer data as the main distributor in European market. (“from our customer data”可能引起客户的思考:之前是否问过价格或拿过样品甚至很久之前是不是合作过。这样的话术不会给客户带来骚扰的感觉。)

We are specializing in LED lighting since 2008, our factory has the production capacity of 20000pcs bulbs with CE, Rohs every month, and the new items will be pushed every week from our ODM department. (用实际数据表明公司的地位与规模。)

Please contact me for any further information, free samples would be sent to you in our promotion seasons now. (该句有两个优点:1. 邮件通篇主动语态,但是这句话是被动语态,阅读起来可以让客户感觉到节奏的变化;2. “free samples”、“promotion seasons”刺激客户尽快联系索要样品或下单。)

Have a nice day!

Best Regards

Alice

Company

Tel/Whatsapp

Web

(结尾签名内容完整。)

修改后的邮件明显更加简练,同时话术表达在无形中引导客户进一步联系。

但是该邮件还是有些简单,在实际的邮件中,我们应该针对特定的产品与当前情况增添较为详细的内容。

邮件写作案例

这是一个美国客户,询问了我们一款电竞椅的价格。我们的业务员报价之后,客户没有反应,跟踪了几次依然没有回应。忽然有一天,客户问我们的工厂是不是在安吉,得到我们的确定后他说要来工厂参观拜访。

见面后,客户在工厂看了一番,没有留下名片就走了。客户回去后依旧没有任何动静,也不与业务员联系。

相信这样的场景很多外贸人都经历过。

经过各方面考量,我们还是决定继续跟踪这位客户。通过对客户进行背景调查后,我们了解到了客户的相关信息。同时我们也需要考虑到美国的实际情况。

以上述信息作为切入点,我们又给客户发了一封邮件,这次我们收到了回复。

Hi XX,

Hope this email finds you well.

Concerning the issue of that we export from other country to USA, we are still working on it with Haiti and Dominica free trade zone, the strategy way is ok, but we need confirm the details and make sure get the exact cost from China to their places.

We will have the full information at the end of this month, I will update to you in time. (客户回复:OK let me know what you find out, the only problem I see that is I am sure you know those are 2 countries WITHOUT any factories making anything related to furniture, so even if you can do the paperwork change, I believe that will NOT be accepted by USA customs, they know those are very poor small islands with no factories.)

By the way, the trade war may be stopped soon, we need to make some purchase plan in advance, otherwise every customer will place the orders in the same time, the factory will be very busy and postpone the delivery time too.(客户回复:I understand, but now we buy from 3 other gaming chair factories, so we do not need any new chairs, until after CNY, since we order a lot of stock to arrive before 12/31/2018.)

Have a nice day!

Best Regards Wishes

Ivan

从客户的回复中,可以提炼出三点:他与三家工厂在合作;现在不是他的采购期;2018年12月底之前他不需要电竞椅。

虽然没有成功签单,但是这封邮件也达到了想要的结果。我们收到了客户的回复并且知道了客户目前的情况,以及他的采购周期和时间。接下来就需要根据他给出的时间在合适的时候加强联系。

客户开发信模板(客户开发怎么写)

福步外贸开发信模板

一笔外贸单的开始往往始于出口商主动向潜在客户发信建立业务关系,而这个建立关系的开发函的内容,个人认为可以包括如下内容:

第一:说明客户信息来源,即如何取得对方的资料。

作为贸易商,个人SOHO者,可以通过驻外使馆商务参赞处、商会、商务办事处、银行、第三家公司的介绍,或者在企业名录、各种传媒广告、网络上寻得客户资料;也可以在交易会、展览会上结识;甚至是在进行市场调查时获悉。

因此我们可以如下方式来表明客户信息的来源:

1) We learned from the Commercial Counselor's Office of our Embassy in your country that you are interested in Chinese handicraft.

2) Mr.Bowins, Head of Arcolite Electric AG has recommended you to us as a leading importer in Korea of lightweight batteries for vehicles.

3) We have obtained your name and address from the Internet.

4) Our market survey showed that you are the largest importer of cases and bags in Egypt.

当然还有很多的英文表达方式,我就不一一列出来了,反正大家只要知道就行。

第二:言明去函目的

一般来说,我们给客户写信,总是以开发业务,建立市场,拓宽产品销路为目的。所以我们可以有如下的表达方式:

1) In order to expand our products into South America, we are writing to you to seek cooperate possibilities.

2) We are writing to you to establish long-term trade relations with you.

3) We wish to express our desire to enter into business relationship with you.

第三:本公司概述

我这里所说的本公司介绍,包括对公司性质、业务范围、宗旨等基本情况的介绍,以及对公司某些相对优势的介绍,比如:经验丰富、供货渠道稳定、有广泛的销售网等。我们可以用英文如下表达:

1) We are a leading company with many years' experience in machinery export business.

2) We enjoy a good reputation internationally in the circle of textile.

3) We have our principle as "Clients' needs come first".

4) A credible sales network has been set up and we have our regular clients from over 100 countries and regions worldwide.

5) Located in Shanghai, we take the advantage to set up our solidified production basis in coasted and inland areas.

第四:产品介绍

这一部分最重要,一定花心思去写。如果我们已经知道客户有明确的需求,比如需要某某服装,那么我们会选取某某服装进行具体的推荐性介绍,反正就是针对客户需求的特定介绍;如果我们只拿到客户的名片,不太清楚客户的需求,那么我们就把公司经营产品的整体情况,如质量标准,价格水平,打样速度、交货速度等作为笼统的介绍。

当然附上目录,CATALOGUE,报价单或者另寄样品供客户选择也是经常采取的做法。

1) Art.No.102 is our newly launched one with superb quality,fashionable design,and competitive price.

2) We have a good variety of colors and sizes to meet with different needs.

3) Our products are enjoying popularity in Asian markets

4) To give you a general idea of our products,we are enclosing our catalogue for your reference.

第五:激励性结尾

一般我们在开发信的末尾会写上一两句希望对方给与回应或者劝客户立刻采取行动的语句。

1) Your comments on our products or any information on your market demand will be really appreciated.

2) We are looking forward to your specific inquiries.

最后:任何可以打动客户的特殊东西都可以随信而发或者随样品而寄。

比如你在展览会上和客户拍的合照,可以随信而发,既可以提醒客户你是谁,让客户一下子就记住你,也可以更加表达你和客户的友好关系。

比如客户平常随意说出的某张一直在寻找的CD或者DVD,或者客户一直在找的一本书等等,你可以随着寄样品时一起寄出,让客户知道你一直关心着他们,你的SERVICE一直是最优秀的,你会在做生意的过程中关注任何需要注意的地方,会让客户更加放心你的做事态度。

分享一封可以获得客户回复的开发信模板

外贸开发信是开发客户和跟进订单的核心技能,虽然发出去的信受多方面的因素影响,但是高回复率的开发信都有着大致相同的“套路”。

不管是从标题到内容,还是从签名到附件都是有讲究的,都是为了建立“了解--欲望--兴趣--回复”的引导式互动。很多人写开发信没有效果就是因为自己不清楚开发信的关键点是要互动,只是告诉客户我有什么,你恰好需要我们的什么,根本不能让客户get到你的亮点,更别说回信了。

我们先来看一封曾被视为“经典模板”的邮件,如果你正在使用着这种或者相似的模板,及时刹车止损。

Hi My friend, 

How are you? (分析:这句话并不是通用的问候语,有些国家并不常用这个打招呼。)

We know your company from the internet and we know that your market is in the LED lighting field in Poland. (分析:表达意思没问题,但是“from the internet”太直白了,会让人感觉自己的信息被泄露被骚扰)

We would like to take this opportunity to introduce our company and products, this is Alice from ABC company, we are one of the largest manufacturer in this field in China, I hope to cooperate with your company. (分析:表达方式很笼统,太多公司都说自己是行业领军企业了)

Please allow me to introduce our products to you, we have many items such as LED lamps, outdoors and indoors bulbs and LED strip. We have much experience in this field. I will give you more details about our products if you are interested in them. (分析:纯属自嗨行为,没有具体的数据让表达更有力)

We will offer you the best price and quality, please go to our website for more details, www.***.com (分析:第一次发邮件最好不要加链接,容易被服务器拉黑)

Can you introduce your company to us, or your target products market, thank you. (分析:这句话问的太早。一般是在后续沟通中提问的)

We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future. (分析:客套话在这里没什么意义)

Best Regards

Alice (分析:签名缺少内容。)

(邮件内容摘自焦点世界)

虽然这封邮件在语法和格式上都没有什么问题,甚至在早些年可以被奉为经典模板,拿来即用,但时代在进步,需求在改变,这种写法已经不能很好的引起客户兴趣了,具体原因已在每段话后面写了分析

现在的开发邮件讲究能多简单就简单,几句话就把事情说明白最好不过了,再加一句引导语,让人有互动欲望、看到利益点。不然一封看不到任何兴趣点、没有任何利益的邮件,客户看它干嘛呢?在开发客户时要注重方式方法,同时也可以采用 海关数据 了解客户的进出口信息。

所以开发信的思维一定不是“我有什么”,而是“我有什么,又能给你带来什么”。按照这个思维来修改下上面的邮件

Dear Jame

Hoping this email finds you well. (非常地道的美式问候语)

We know your company is in the LED market from our customer data as the main distributor in European market. (“from our customer data”会让客户觉得彼此有过询盘或很早之前有过合作。这种话术不会给客户带来骚扰的感觉)

We are specializing in LED lighting since 2008, our factory has the production capacity of 20000pcs bulbs with CE, Rohs every month, and the new items will be pushed every week from our ODM department. (用实际数据表明公司的地位与规模)

Please contact me for any further information, free samples would be sent to you in our promotion seasons now. (该句有两个优点:一是邮件通篇主动语态,但这句话是被动语态,阅读起来可以让客户感觉到节奏的变化;二是“free samples”、“promotion seasons”有很强的引导客户尽快联系索要样品或下单)

Have a nice day!

Best Regards

Alice

Company

Tel/Whatsapp

Web

因此,开发信的重点无外乎两个:

你是谁?简单介绍即可,除非你的公司在行业里如雷贯耳。

你们的卖点在哪?很重要,需要简单但一语中的地把自己的产品优势说清楚。

写邮件其实是老生常谈的问题了,只是很多人没有很好地掌握正确的思路。在实际写开发信中,切莫照搬照抄,我们应该针对特定的产品与客户实际情况增添针对性的内容,当你的邮件内容足够真诚用心,并且切合了客户的顾虑或利益时,你就有很大可能得到客户的回复。一旦回复相对稳定,订单就是水到渠成!

除此之外,分享一下开发信常用句型:

介绍产品时

I've been working in a company which specializes in XXX. While thinking about you are in the same market, I thought there might be a good fit for your business.

Our XXX ( 产品名字)has gathered a lot of attention in the market place.

Here is a small case study of XXX and how we help them solve XXX (问题/痛点)

询问对方是否打个电话

I'll call you early next week, unless another time frame is better for you.

Can I please phone you tomorrow afternoon, or if another day is better. I'll follow up as you suggest.

Can I please phone you on Tuesday, unless you prefer another time.

这几句的意思一致,在做出打电话的决定,明确打电话的时间后,争取主动权也要尊重对方的行程、时间。这三句的后半句表达都会让人听起来更加舒服,自在。

不确定对方是否是负责人时

Can you please assign this to the person in charge? Thank you for all of your help.

Much appreciated if you could assign this to the responsible party.

开发信不要群发,千篇一律地发纵然很快,但退信率也不低。我还是推崇有目标地发开发信,这样回复率相对会高一点。外贸人应该好好研究一下写作的技巧和注意事项。

最后说到注意事项,很多人心中肯定又冒出了许多问题:如标题怎么写、有没有参考,正文注意事项,怎么提高回复率……

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